20 % discount on the entire product range of Caffè Borbone by entering the code BORBONE20 in the shopping cart. Read more
The promotional code cannot be combined with other discount, bonus and voucher promotions, is not valid on already reduced items and can only be redeemed once per person in January 2023.

My machine, grinder or accessory is broken, what now?

All machines, mills and accessories have a warranty of 2 years.

If your machine has a defect, please contact us via our repair and service form with the subject Repair & Service and fill in all the necessary information there. 

 Our Customer Service will then take care of your request immediately. 

If your coffee machine is a model of the manufacturer Nivona, we would ask you to contact Nivona directly with your request:
Service Hotline: 0911 / 25266390 free of charge.

If your coffee machine is a model of the manufacturer Moccamaster, we would ask you to contact Moccamaster directly with your request:
Service Hotline: +31 343 45 00 01
Mail: info@moccamaster.de