Welcome to Aromatico. You have chosen Aromatico and we thank you for your interest. In the following we would like to inform you in detail about how we handle your data. Your privacy is very important to us.
1. Name of the responsible person and the external data protection officer
Responsible party according to §3 BDSG
Aromatico Heinrich Schwarz GmbH & Co. KG
28217 Bremen Data protection officer
- external data protection officer -
HUBIT data protection
Data protection telephone: 0421-89830294
2. You visit our website
Each time you access our website, information is sent to our website server by the respective internet browser of your respective end device and temporarily stored in log files, the so-called log files. The transmitted data are: Browser type and version, operating system, the previously visited website ("referrer"), IP address and time of the page call. You can change the settings of your browser to restrict the transfer of information. In all the aforementioned cases, the processing is anonymous, i.e. an assignment of the data to your person (= personal data) is excluded.
We collect and process this data in order to ensure the trouble-free operation of our website and to be able to recognise, ward off and pursue any misuse of our services. Furthermore, we use the collected data for statistical purposes, for example to evaluate which end devices and browsers are used to access our platform, in order to continuously adapt and improve our offer to the needs of the users on this basis.
This data processing is based on Article 6(1)(f) DSGVO. We delete all of the above personal data no later than twelve months after it has been collected.
3. You order from our shop
Personal data is only collected insofar as it is required for the processing of orders. We do not pass them on to third parties. The only exceptions to this are our service partners, who we need to process the order. This data processing is based on Article 6(1)(b) DSGVO.
The scope of data transfer is limited to a minimum. When you place an order in our shop, we process your name, billing address and e-mail address as you provide them in the course of the ordering process. The provision of your telephone number serves to improve our customer service. A different delivery address will also be processed if you provide one.
The purpose of data storage is to ensure the proper fulfilment of the contract. This includes in particular the delivery, the invoicing, the booking of payments and the processing of returns and complaints. For a contract to be concluded between you and us, it is necessary for us to receive your name, delivery address and e-mail address. The necessity of providing this data results from legal regulations (e.g. § 312i para. 1 item 3 BGB, § 14 para. 4 UStG). Without providing this data, you can therefore not conclude a contract with us.
We keep this data until all mutual claims arising from the respective contractual relationship with you have been settled in full and the retention periods under commercial and tax law to which we are subject have expired.
4. Information, correction, blocking and deletion of data
RIGHTS OF THE USER
As a user, you have the right to request information about what data we have stored about you and for what purpose this data is stored. Furthermore, you can correct incorrect data or have such data deleted, the storage of which is inadmissible or no longer necessary.
We collect the data described above for the purposes stated. If you do not wish this, you can object to this at any time by contacting our data protection officer (for the future).
Contact us if you wish, you will find the contact details in our imprint.
5. Your customer account at Aromatico
We have a restricted area for our customers, for which a registration is necessary. Here you can view your master data and orders as well as the status of your order. The creation of a customer account in our online shop will be set up exclusively at your request. The processed data required for this are derived from the input mask for opening the customer account. The legal basis is therefore your consent pursuant to Article 6(1)(a) DSGVO. We keep the personal data associated with the customer account stored until you ask us to delete your customer account. To delete your customer account, please contact our support firstname.lastname@example.org. For personal data that remains with us from contracts already concluded, the statutory retention periods apply. (see article 3)
6. Home delivery
In order to fulfil the purchase contract, we transmit the name and address of the recipient to DHL (DHL Paket GmbH, 53113 Bonn) as the shipping service provider. The purpose of the data transmission is the delivery of the shipment to you and, if necessary, the return of your shipment to us on the basis of Article 6(1)(b) DSGVO.
For the payment of your purchase, the payment service provider chosen by you collects and processes on your behalf your name, your card or account number and/or other data required for the payment method chosen by you. In this respect, the data protection provisions of the payment service provider chosen by you shall apply in addition. When we receive a payment, we process the data that is transmitted to us by the payment service provider.
The processing is based on Article 6(1)(b) DSGVO. We keep this data stored until all mutual claims arising from the respective contractual relationship with you have been settled in full and the retention periods under commercial and tax law to which we are subject have expired.
7. Integration with Trusted Shops
Aromatico has integrated Trusted Shops. Here you can rate our shop and our service.
The integration of the Trusted Shops trust badge serves to protect our legitimate interests in an optimal marketing of our offer according to Art. 6 para. 1 p. 1 lit. f DSGVO. The Trustbadge and the services advertised with it are an offer of Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne.
When the Trustbadge is called up, the web server automatically saves a so-called server log file, which contains, for example, your IP address, the date and time of the call-up, the amount of data transferred and the requesting provider (access data) and documents the call-up. This access data is not evaluated and is automatically overwritten at the latest seven days after the end of your visit to the site.
Further personal data is only transferred to Trusted Shops if you have consented to this, have decided to use Trusted Shops products after completing an order or have already registered to use them. In this case the contractual agreement between you and Trusted Shops applies.
8. Receivables management
If you do not settle outstanding invoices / instalments despite repeated reminders, we may transfer the data required for debt collection to a law firm for the purpose of trustee collection. We work together with the following partner: Blaum Dettmers Rabstein, Rechtsanwaltspartnerschaft mbB und Notare, Am Wall 153-156, 28195 Bremen. The legal basis for the transmission of data within the scope of trustee debt collection is Art. 6(1)(b) DSGVO. The transmission of data in the context of the sale of receivables is based on Art. 6 (1) (f) DSGVO.
We offer you a newsletter through which we inform you about our products and offers, which is tailored to your very personal needs. In order for us to learn about your needs, tracking is required - i.e. an analysis of your user behaviour (e.g. which links you click on). Your consent is required for this.
When you register for our newsletter, your e-mail address will be used for our own advertising purposes until you unsubscribe from the newsletter. Your personal data will be forwarded to an external technical service provider. When registering for our newsletter, we use the so-called double opt-in procedure (DOI procedure). After you have entered your email address in the registration field and given your consent to receive our newsletter, we will send you a confirmation link to the address you have provided. Only when you click on this confirmation link will your email address be added to our distribution list for sending our newsletter. The legal basis for this data processing is Article 6(1)(a) DSGVO.
Unsubscribing from the newsletter is possible at any time and can be done via a link provided for this purpose in the newsletter.
Nature and scope of the processing
We have integrated components from Scarab Research on our website. Scarab Research is a service of Emarsys eMarketing Systems AG and offers marketing automation software for marketing services and products, including lead management, email marketing, product recommendations and web analytics.
In this case, your data will be passed on to the operator of Scarab Research, Emarsys eMarketing Systems AG, Stralauer Allee 6, 10245 Berlin, Germany.
Purpose and legal basis
Scarab Research is used on the basis of your consent in accordance with Art. 6 Para. 1 lit. a. DSGVO and § 25 para. 1 TTDSG.
The specific storage period of the processed data cannot be influenced by us, but is determined by Emarsys eMarketing Systems AG. Further information can be found in the data protection declaration for Scarab Research: https://emarsys.com/de/datenschutzrichtlinie/.
10. Contact form
The personal data that you provide to us as part of a contact request will only be used to respond to your request or contact and for the associated technical administration. The legal basis for the processing of your data is Art.6 para. 1 lit.f. DSGVO.A transfer to third parties does not take place.
You have the right to revoke your consent at any time with effect for the future. In this case, your personal data will be deleted immediately. Your personal data will also be deleted without your revocation if we have processed your request or if you revoke the consent granted here for storage. This also happens if the storage is inadmissible for other legal reasons. You can inform yourself at any time about the data stored about your person. A form for submitting your objection is available on the HUBIT data protection website. Your request will be received by our data protection officer and forwarded to the necessary departments within our company.
The data stored in permanent cookies (storage period 2 years) is used to enable you to use our website as comfortably as possible beyond your current visit and is only used by us for this purpose.
Deactivating these cookies does not affect the usability of our site.
The data stored in session cookies only apply to your current visit to our website and are used to enable you to use our services without restriction and to use our website as comfortably as possible for the current visit to our site.
If you disable session cookies, we cannot guarantee that you will be able to use all of our services without restriction.
If you do not wish to receive cookies, you can change your browser settings (information on this can be found in the help function in the menu bar of your Internet browser) or object to the collection and storage of data at any time for the future here. You can remove cookies already stored on your computer by deleting temporary websites.
Below you will find additional information about cookies from Google, which may be used when you use our website. Here, too, we do not process any personal data. The implementation and evaluation of the cookies is carried out on our behalf by Google, to this extent their data protection provisions also apply. The aforementioned options for preventing (changing browser settings) and deleting cookies (removal of temporary cookies) also apply to Google cookies; moreover, you can also object to the setting of cookies by contacting the following address:
Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA)
13. Google Adwords
14. Google Analytics
Deactivation of Google Analytics
You can deactivate tracking by Google Analytics. In this case, a cookie will be stored on your computer to prevent the collection of data. Please click on the following link.
15. Facebook Remarketing
If you do not want Facebook to be able to associate your visit to our pages with your Facebook user account, please log out of your Facebook user account.
16. facebook PlugIn
. If you do not want Facebook to associate your visit to our pages with your Facebook user account, please log out of your Facebook user account.
17. Instagram PlugIn
On our pages, functions of the service Instagram are integrated. These functions are offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA. If you are logged into your Instagram account, Instagram can assign the visit to our site to your user account. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by Instagram.
This website uses the plugin of the professional bounce management service provider Bounce Commerce GmbH, Lindenallee 39, 47608 Geldern. No personal or personally identifiable data is transmitted to the technical service provider. Technically necessary cookies are used, which contain purely technical information but no personal data. Further information on the data protection of Bounce Commerce GmbH can be found at https://www.bounce-commerce.de/datenschutz.
19. Sovendus Sales
21. Links to other Internet sites
Insofar as we refer or link from our website to the websites of third parties, we cannot accept any guarantee or liability for the correctness or completeness of the content or the data security of these websites. Since we have no influence on the compliance with data protection regulations by third parties, you should check the respective data protection declarations offered separately.